
High-Quality VoIP Calls: Delivering crystal-clear voice calls over the internet, ensuring high-quality communication for users.
Cross-Platform Compatibility: Available on both Android and iOS platforms, providing a seamless user experience across devices.
User-Friendly Interface: An intuitive and easy-to-navigate interface, making it accessible for users of all ages and technical abilities.
Contact Integration: Syncing with the user’s phone contacts to enable easy calling without the need to manually enter numbers.
Call Management: Advanced call management features, including call forwarding, call waiting, call transfer, and call hold to enhance communication efficiency.
Interactive Voice Response (IVR): Automated IVR systems to handle inbound calls, route them to the appropriate departments, and provide information without human intervention.
Special Number Features: Ability to purchase and use special numbers, such as toll-free numbers and vanity numbers, to enhance business credibility and customer accessibility.
Unified Communication: Integrating voice calls, messaging, and video conferencing into a single platform for a comprehensive communication solution.
Voicemail and Call Recording: Voicemail services for missed calls and the ability to record calls for reference and compliance purposes.
Conference Calling: Facilitating group calls and meetings with multiple participants, ideal for team collaboration and business discussions.
Instant Messaging: Enabling real-time text messaging with multimedia support, allowing users to share images, videos, and documents.
Presence and Availability: Showing the availability status of contacts (e.g., available, busy, offline), allowing for more efficient communication planning.
Call Analytics: Providing detailed call analytics and reports to help businesses monitor call performance and gain insights into communication patterns.
Secure Communication: Utilizing encryption and other security measures to ensure the privacy and security of user communications.
Customizable Caller ID: Allowing businesses to display a custom caller ID, improving brand recognition and trust during calls.
Low-Cost International Calling: Offering affordable international calling rates, enabling users to stay connected with contacts worldwide without incurring high costs.
Cloud-Based Storage: Storing call logs, voicemails, and other data securely in the cloud for easy access and retrieval.
NativeTalk
NativeTalk offers a comprehensive suite of features designed to cater to both individual and business communication needs. The key features of the NativeTalk mobile application include:






The Assignment
Gooro Consulting was tasked with providing comprehensive project and product management services for the development of the NativeTalk mobile application. This assignment involved:
Project Planning and Strategy: Conducting initial market research and competitive analysis to define the project scope, objectives, and user requirements. Developing a detailed project plan and strategy to guide the development process.
Product Roadmap Development: Creating a product roadmap that outlined key milestones, feature sets, and timelines. Ensuring alignment with NativeTalk’s business goals and user needs.
Agile Project Management: Implementing Agile methodologies, including Scrum and Kanban, to manage the development process. Facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure iterative progress and adaptability.
Implementation of Jira and Slack: Utilizing Jira for project management to track progress, assign tasks, and manage sprints. Employing Slack as the primary communication tool to foster collaboration and streamline communication across teams.
Cross-Functional Team Coordination: Coordinating efforts across various teams, including developers, designers, QA testers, and marketing specialists, to ensure seamless collaboration and communication.
Asset Management: Overseeing the management of assets on platforms like GitHub for version control, Figma for design assets, and Android and Apple Developer applications for app development and deployment.
Quality Assurance and Testing: Overseeing rigorous quality assurance processes, including automated and manual testing, to ensure the app’s reliability, performance, and security.
Post-Launch Support and Optimization: Providing ongoing support, monitoring app performance, gathering user feedback, and implementing updates to enhance features and address any issues.
Achievements
Implementation of the Scrum Framework
One of our key achievements with NativeTalk was the successful implementation of the Scrum Framework, using one-month sprints to ensure structured, efficient project management. We began each sprint with planning sessions to prioritize backlog items and set goals, followed by daily stand-ups to address challenges and monitor progress. Sprint reviews allowed us to gather stakeholder feedback and align the product with user expectations, while retrospectives facilitated continuous improvement in team performance. This approach resulted in the timely delivery of a robust and user-friendly VoIP application, meeting business objectives and adapting to changing requirements effectively.
Implementation of Jira
A significant achievement in our collaboration with NativeTalk was the comprehensive implementation of Jira as the primary project management tool. We meticulously defined user stories, establishing clear conditions of satisfaction and a robust definition of done to ensure quality and alignment with project goals. The integration of Figma for design collaboration, GitHub for version control, and other essential platforms facilitated seamless workflow and communication across the development team.
We adopted a story point system, using a scale of 1-10 to estimate the effort required for each task, which provided a consistent measure of complexity and workload. Monitoring key metrics such as the burndown chart, sprint velocity, and sprint reports enabled us to track progress accurately and identify any potential bottlenecks promptly. This strategic use of Jira not only streamlined our project management processes but also significantly enhanced team productivity and the overall success of the NativeTalk mobile application project.
Efficient Asset Management
A key achievement in our work with NativeTalk was the efficient management of project assets across multiple platforms. We implemented organized structures and protocols for managing assets on Google Drive, ensuring that documentation and resources were easily accessible and systematically categorized. By leveraging Miro for collaborative brainstorming and planning, we enhanced team collaboration and idea visualization.
On the development side, we maintained code repositories and version control with GitHub, allowing for smooth and coordinated software development. Figma was utilized for design assets, enabling real-time collaboration and feedback between designers and developers. Additionally, we managed deployment assets on Android and Apple Developer applications, streamlining the development and deployment processes. This comprehensive and efficient asset management approach played a critical role in the successful execution of the NativeTalk mobile application project.
Building and Monitoring of Test Case Sheets
One of our notable achievements with NativeTalk was the meticulous development and monitoring of test case sheets. We crafted detailed test case outlines that covered a wide range of scenarios to ensure comprehensive testing coverage. These test cases facilitated code reviews, user testing, internal testing, and beta test sessions for each version of the application.
By organizing and managing these test sessions, we were able to identify and address potential issues early in the development process. We also established and adhered to committed conditions of satisfaction to ensure that each feature met the highest standards of quality before release. This rigorous quality assurance process not only helped in maintaining the reliability and functionality of the NativeTalk application but also enhanced the overall user experience. Additionally, regular feedback loops from beta testers and internal teams were incorporated into the development cycle, ensuring continuous improvement and refinement of the product.
Project Planning
An essential achievement in our collaboration with NativeTalk was the effective execution of comprehensive project planning. This encompassed the development of a detailed project scope, ensuring a clear understanding of objectives, deliverables, and timelines from the outset. We meticulously crafted a product roadmap to outline the strategic direction and milestones of the project, enabling seamless coordination and alignment with NativeTalk's business goals.
Additionally, we managed and prioritized the product backlog, ensuring that high-value features were developed and delivered first. This approach facilitated agile and iterative progress, allowing for flexibility to adapt to changing requirements and continuous improvement of the application. Through diligent project planning, we were able to drive the project forward efficiently, maintaining focus on key priorities and ensuring successful and timely delivery of project outcomes.
Team Culture Management and Recruiting
We successfully established a strong team culture by practicing an open-door communication style using tools like Slack, Google Meet, and physical meetings. We also carried out effective recruiting practices for NativeTalk, fostering a cohesive, motivated, and collaborative environment. By implementing strategic recruiting processes and thorough onboarding programs, we attracted top talent that aligned with the project's goals. This focus on team culture and talent acquisition significantly enhanced overall team performance, creativity, and dedication, contributing to the successful development and launch of the NativeTalk mobile application.
© 2024 Gooro Consulting
All Rights Reserved.

