Cavendish Mwangi

At Gooro Consulting, we are proud to spotlight Cavendish Mwangi, the Product Lead at Research Bookmark (RB), as the Behind the Success (BTS) honoree for Quarter 3 of 2024. Cavendish's journey with Research Bookmark is a testament to her vision, leadership, and passion for empowering the UX community through innovative product development and impactful programs.

From Passion to Product Leadership

Research Bookmark began as a passion project for Cavendish, inspired by her mentor to deepen her knowledge in UX Research. What started as a personal learning journey quickly transformed into something more significant. Recognizing that the resources she was gathering could benefit a wider audience, Research Bookmark was born—an accessible online platform designed to serve as a one-stop hub for aspiring and established UX professionals.

When Cavendish took on the role of Product Lead, her mission was clear: to transform Research Bookmark into a comprehensive product, providing essential resources for UX professionals under one roof. With this vision in mind, she embraced the challenges and opportunities that lay ahead.

Pioneering Projects and Growth

As Product Lead, Cavendish spearheaded several initiatives that laid the foundation for Research Bookmark's current success. She led the development of the initial versions of the platform, adopting an agile approach to bring the product to market quickly and gather valuable user feedback. This approach allowed RB to continuously refine its offerings and ensure it was delivering real value to its users.

Among her proudest achievements is the Research Bookmark Internship Program, through which she mentored UX professionals from around the world. Over the course of three cohorts, the program not only provided hands-on experience for participants but also contributed to the ongoing development of the platform.

Cavendish also launched a UX Research Course for beginners, broadening RB’s educational offerings and creating a new revenue stream. Additionally, she led the RB Works initiative, which bridged the gap between learning and practical application by offering meaningful, hands-on experiences to users and partners alike.

Monthly UX workshops, under her leadership, have become a cornerstone of Research Bookmark, bringing industry experts to teach and mentor users, equipping them with practical skills directly applicable to their careers.

Impact and Achievements

Cavendish’s work at Research Bookmark has created tangible value for both the company and its users. The UX workshops have increased user engagement and solidified RB’s reputation as a leader in UX education. The UX Research Course has empowered countless individuals to take their first steps into the world of UX research, further enriching the UX community.

The Research Bookmark Internship Program stands out as a highlight in her career. It provided a platform for emerging UX professionals to gain practical experience while also enhancing the platform's development. These initiatives have helped RB focus on areas that enrich its users and drive the company’s success.

Collaborative Leadership and Vision

Collaboration has been central to Cavendish’s approach as Product Lead. By working closely with designers, developers, marketing teams, and the founders, she ensured alignment on the company’s goals and direction. Weekly meetings helped foster a culture of teamwork and continuous improvement.

One of her most impactful initiatives involved leading watch parties, where teams would observe user sessions together. These sessions fostered empathy for users, strengthened cross-functional collaboration, and helped resolve 80% of usability issues, significantly improving the user experience.

Growth and Evolution

Cavendish’s approach to product leadership has evolved over time. What began as a focus on task management and ticketing has grown into a strategic role, where she now proposes new features and product ideas that shape the future of Research Bookmark. She collaborates closely with the founders to understand industry trends and identify new opportunities that can deliver even greater value to RB’s users.

The skills she has gained in leadership, collaboration, forecasting, and deep product knowledge have not only contributed to her growth as a tech professional but also as an entrepreneur.

Vision for the Future

Cavendish’s vision for Research Bookmark is to establish it as a global ecosystem where UX professionals—whether they are just starting out or are seasoned experts—can access a wealth of resources to acquire the skills and knowledge they need. She believes this vision is within reach and is committed to making it a reality.

Her journey at Research Bookmark has been transformative, and her leadership continues to steer the company toward new heights. As we recognize Cavendish Mwangi through our Behind the Success initiative, we celebrate her relentless pursuit of excellence, her commitment to innovation, and her impactful contributions to the UX community.

Cavendish Mwangi's story is one of leadership, collaboration, and passion. At Gooro Consulting, we are honored to highlight her contributions and share her inspiring journey with the world.

Chioma Okere

At Gooro Consulting, we proudly spotlight Chioma Okere, the Product Lead at NativeTalk, as the Behind the Success (BTS) honoree for Quarter 2 of 2024. Chioma is a dynamic individual with diverse skills, technical knowledge, and a deep-seated enthusiasm for art. Holding a Bachelor's degree in Petroleum Engineering, Chioma is driven by creation and innovation, with the stance that bringing ideas to life is the foundation of her major interests.

She excels particularly in Product Management within the Tech space and is also an entrepreneur, founding a creative company dedicated to fostering imagination and innovative ideas.

In her role as a Product Manager within the tech space, Chioma has excelled in implementing solutions that revolutionize communication. She played a pivotal role in developing the NativeTalk suite of apps, each tailored to meet the communication needs of users and businesses.

The NativeTalk Personal App, curated with individual users in mind, offers a range of features to enhance personal communication and convenience. From virtual number management to call management systems ensuring that users can stay connected effortlessly, regardless of location.

On the business front, the NativeTalk Business App elevates communication and operations to new heights. Under her leadership, the NativeTalk App has been enriched with features such as caller ID customization, centralized customer data, Call Pop, and Ring group functionalities, empowering businesses to foster stronger customer relationships and streamline marketing efforts and currently strategically positioning in further helping companies to thrive through seamless messaging and Omnichannel integrations.

Chioma believes in the intersection of art and science, embodying the idea that creativity and technical expertise can coexist harmoniously. Throughout her journey, she has participated in non-profit organizations and initiatives where she showcased leadership skills on a global platform. With a diverse background spanning different sectors of the industry. Chioma is known for thriving in various environments and making substantial contributions.