Rolling Energy is a pioneering company committed to revolutionizing Nigeria's fuel landscape by providing sustainable alternative automobile energy solutions like compressed natural gas (CNG) and electric charging. Intending to set up mother-and-daughter stations across Nigeria, Rolling Energy is on a mission to reduce carbon emissions and promote environmental sustainability through cleaner energy alternatives.

The Assignment

Gooro Consulting was tasked with providing comprehensive management of Rolling Energy's technology operations and providing crucial support in business management. This included establishing efficient processes, implementing Google Workspace for seamless communication and collaboration, developing and managing the company website, and writing proposals for government partnerships. Additionally, we oversaw staff onboarding, managed social media presence, and ensured exceptional customer service to drive the company’s growth and operational success.

Achievements

Complete Business Plan:

Delivered a comprehensive business plan that outlined strategies for process improvement, implementation, and scaling for Rolling Energy, a pioneering company focused on providing sustainable alternative fuel through vehicle conversion to CNG and refilling vehicles with gas across major states in Nigeria. The plan included market analysis, competitive positioning, financial projections, and operational frameworks, providing Rolling Energy with a strategic roadmap for sustainable growth and enhanced operational efficiency.

Google Workspace Setup and Management:

Successfully implemented Google Workspace to enhance communication, collaboration, and productivity across Rolling Energy. By integrating tools such as Google Drive, Docs, Sheets, and Meet, we facilitated seamless document sharing, real-time collaboration, and effective virtual meetings. This implementation significantly improved the workflow and connected the workforce, leading to higher efficiency.

Website Development and Management:

Developed a professional and user-friendly website that effectively showcased Rolling Energy’s mission, services, and achievements in providing sustainable alternative fuel solutions. The website featured an intuitive design, optimized content, and robust security measures. Continuous management ensured the site remained up-to-date with the latest information, performance enhancements, and security updates, maintaining a strong online presence and attracting potential clients and partners.

Government Partnership Proposal Writing:

Crafted persuasive proposals that enabled Rolling Energy to form strategic partnerships with government entities. These proposals highlighted the company’s value propositions, aligned with government sustainability goals, and outlined mutual benefits. As a result, Rolling Energy secured essential funding and support, facilitating the expansion of their CNG conversion and gas refilling initiatives across major states in Nigeria.

Staff Onboarding:

Implemented a comprehensive onboarding program that streamlined the integration of new hires into Rolling Energy. The program included orientation sessions, training modules, and mentorship opportunities, ensuring new employees quickly adapted to the company’s culture and operational procedures. This approach improved employee retention, satisfaction, and overall productivity, equipping the team to better serve their sustainable fuel mission.

Social Media Management:

Enhanced Rolling Energy’s online presence through targeted social media strategies, which included content creation, community engagement, and analytics-driven campaigns. These efforts increased brand visibility, fostered customer interaction, and drove traffic to the company’s website. The resulting growth in online engagement contributed to a stronger brand reputation and a wider customer base interested in sustainable fuel alternatives.

Customer Service Management:

Established and optimized customer service processes, leading to improved response times and higher customer satisfaction for Rolling Energy’s clients. We implemented customer relationship management (CRM) systems, developed training programs for customer service representatives, and created feedback mechanisms. This comprehensive approach ensured that Rolling Energy could effectively address customer needs, fostering loyalty and long-term relationships, and supporting their sustainable fuel initiatives across Nigeria.

Marketing Content:

We created all marketing content, including website brochures, taglines, publications, and FAQs, ensuring consistent and effective external communication of Rolling Energy's brand and services to their target audience.